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Why do you need my serial number when I call for replacement parts or warranty?

Answer

Memphis Shades uses the serial number to verify the part code and manufactured date of the product. For replacements, the manufactured date enables us to supply the correct revision of the part. For warranty claims, the serial number allows us to review the manufacturing history of the product. Looking at the history can help us identify what may have gone wrong, helping us to prevent any future reoccurrence.

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