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I have a warranty issue, how do I make a claim?

Answer

Warranty claims are handled through Memphis Shades Customer Service by phoning 901 853 0293, Monday through Friday 8.00am to 5.00pm CST, or via email at customerservice@memphisshades.com. Please have your product code, serial number and purchase details available.

We use information from warranty claims to make improvements to our process, so help us by providing as much detail as possible. On occasion, we may also arrange to collect your warranty item for further investigation.

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